Billing and founder rates
Questions about annual pricing, renewals, failed payments, refunds, or founder-rate lock.
Support
Get unstuck faster.
Whether you are comparing plans, setting up your account, or trying to understand credits, the fastest path is to send us the right context.
What support can help with
Account setup
Login, email, creator account, subscription status, and onboarding questions.
AI features
Credits, AI outputs, photos, collages, thumbnails, outreach, titles, and descriptions.
Storefront and go.shopping
Basic or advanced storefront setup, founder badges, and creator profile questions.
Product feedback
Tell us what would make logie5 more useful inside your creator workflow.
Bug reports
Send the page, screenshot, account email, and what you expected to happen.
Best way to contact us
Use the contact page and include your Logie account email, plan, device, and a short description of the issue. For billing questions, include the charge date and plan name.